I ordered some flowers to be delivered to my Mom for her birthday last week. She called to tell me they were beautiful, as always. She also told me that some of the roses wilted a bit prematurely. Hey, they're flowers. Out of your control. Anyway, she calle dyou guys to let you know the life of the flowers you could expect from the supplier, and was in no way complaining about your product. The next day, she was astonsihed to recieve another round of complimentary flowers! Truly above and beyond customer service. This is why there is no need to shop anywhere else. You guys are consistently the very best, and will have my business and highest recommendations for a lifetime. Thank you very much once again, Steven H.