I don't know who I spoke with -- male voice--when I called last week to report wilting roses in my absolutely spectacular birthday bouquet ordered by my son in Seattle. I truly did not expect any compensation. Today another truly splendid arrangement arrived courtesy of Beau Fleurs to compensate for the wilted roses. What a pleasure to see this type of customer service!!! You are awesome and outstanding!! You supply happiness.
Sincerely, Billie H.