Good morning John,
Wow! Thank you for your kind and thoughtful response. While I'm grateful for your offer of a signature arrangement, how about a compromise. I love the evergreen and merlot arrangement and I'm happy to pay for it. It's always my pleasure to support businesses with such great customer service, and your response to me is very consistent with the great reviews that i read. Merry Christmas, Sir. I wish you many years of continued success in your business, and i will be happy to consider adding my two cents to another positive review for your shop.
Sincerely, Penny G.